How to Get What You Need From a Tough Conversation

Tough conversations can wear the strongest of warriors down – but they don’t have to. Here’s how to get want you want from a tough conversation, without damage or argument. (This skill is like a little bit of magic!)

The Take-Aways

  • In any relationship, there comes a point, probably many points, when you have to have tough conversations about something you need.
  • It’s easy to fall into the trap of thinking the only way to respond to this is in one of two ways – say nothing and keep going as though nothing has happened, or ask aggressively for what you need. The problem with keeping quiet is that  it might be looking after the other person, but it can be really unhealthy for you. It’s also likely to be unhealthy for the relationship because eventually, that need that you have will keep pushing for attention. That can end with an explosion, a huge argument, or someone just walking away from the relationship. The problem with being aggressive and screaming for what you need this is that it puts the other person into the position where they have to defend themselves or shut down to protect themselves. That makes it less likely you’ll be heard.
  • In any relationship, the more you push against someone, the more likely it is that they’ll push back. This is because we humans always need balance, to keep ourselves from toppling over in any relationship. 
  • A powerful way to maximise your chances of getting what you want is to yield a little. This doesn’t mean agreeing or giving in. It means is giving the other person a little bit of what they need, so they are more open to giving you what you need. It means acknowledging, validating and compromising, and letting the other person know that you want to find a resolution that will work for both of you.
  • This can be really difficult, especially if they’ve done something that’s upset you, but remember, this is about getting you what you need.
  • For example, if you’re wanting to talk to your parents about a party you’d like to go to, try to start the conversation by acknowledging what they might need. More than likely, with parents, whatever they do is done from love and the need to keep you safe. Start by acknowledging this with something like, “I get that you don’t want me to go to the party because you’re worried I won’t be safe, I really get that.” Then you come in with something to show you’re open to compromise, “What if I promised to be home by a certain time?”
  • This doesn’t mean you’ll always get what you want, but by yielding you’re more likely to get more of what you want more of the time. 
  • The more open you can be to the other person’s view, – and remember, that doesn’t mean agreeing with it, it means being open to it, listening to it, acknowledging it – the more likely it is that you will get more of what you want.

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It’s the simple things that are everything. We know play, conversation, micro-connections, predictability, and having a responsive reliable relationship with at least one loving adult, can make the most profound difference in buffering and absorbing the sharp edges of the world. Not all children will get this at home. Many are receiving it from childcare or school. It all matters - so much. 

But simple isn’t always easy. 

Even for children from safe, loving, homes with engaged, loving parent/s there is so much now that can swallow our kids whole if we let it - the unsafe corners of the internet; screen time that intrudes on play, connection, stillness, sleep, and joy; social media that force feeds unsafe ideas of ‘normal’, and algorithms that hijack the way they see the world. 

They don’t need us to be perfect. They just need us to be enough. Enough to balance what they’re getting fed when they aren’t with us. Enough talking to them, playing with them, laughing with them, noticing them, enjoying them, loving and leading them. Not all the time. Just enough of the time. 

But first, we might have to actively protect the time when screens, social media, and the internet are out of their reach. Sometimes we’ll need to do this even when they fight hard against it. 

We don’t need them to agree with us. We just need to hear their anger or upset when we change what they’ve become used to. ‘I know you don’t want this and I know you’re angry at me for reducing your screen time. And it’s happening. You can be annoyed, and we’re still [putting phones and iPads in the basket from 5pm] (or whatever your new rules are).’♥️
What if schools could see every ‘difficult’ child as a child who feels unsafe? Everything would change. Everything.♥️
Consequences are about repair and restoration, and putting things right. ‘You are such a great kid. I know you would never be mean on purpose but here we are. What happened? Can you help me understand? What might you do differently next time you feel like this? How can we put this right? Do you need my help with that?’

Punishment and consequences that don’t make sense teach kids to steer around us, not how to steer themselves. We can’t guide them if they are too scared of the fallout to turn towards us when things get messy.♥️
Anxiety is driven by a lack of certainty about safety. It doesn’t mean they aren’t safe, and it certainly doesn’t mean they aren’t capable. It means they don’t feel safe enough - yet. 

The question isn’t, ‘How do we fix them?’ They aren’t broken. 

It’s, ‘How do we fix what’s happening around them to help them feel so they can feel safe enough to be brave enough?’

How can we make the environment feel safer? Sensory accommodations? Relational safety?

Or if the environment is as safe as we can make it, how can we show them that we believe so much in their safety and their capability, that they can rest in that certainty? 

They can feel anxious, and do brave. 

We want them to listen to their anxiety, check things out, but don’t always let their anxiety take the lead.

Sometimes it’s spot on. And sometimes it isn’t. Whole living is about being able to tell the difference. 

As long as they are safe, let them know you believe them, and that you believe IN them. ‘I know this feels big and I know you can handle this. We’ll do this together.’♥️

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