‘Sorry’ is one of the earliest words we teach our kids but for a while, it can be a woolly concept to understand. Even as adults the meaning can sometimes be lost. Saying sorry doesn’t change whatever has happened and it doesn’t necessarily ease the pain. So what does it do, and how do we encourage a heartfelt one driven by empathy?
A study from the University of Virginia has explored the importance and meaning of apologies for 6 or 7 year olds. At this age, they are learning and developing at spectacular rates and one of their important jobs is to build the social skills that will help them thrive.
The researchers asked a group of children and an adult research assistant to build towers out of plastic cups. Just before a child was about to finish his or her building, the adult ‘accidentally’ toppled the child’s tower. The adult either apologised or said nothing, and then left the room.
The apology was important and it did make a difference, but not immediately. Initially, the children who received an apology reported feeling just as bad as those who went without.
Later on though, the power of the apology started to emerge. Though it did not heal the hurt feelings, it did have the capacity to repair the relationship. When deciding how many stickers to give the adult who had knocked down their tower, the children who heard ‘I’m sorry,’ were more generous than those who had not been given an apology.
According to Marissa Drell, the lead author of the study,
‘Even though an apology didn’t make children feel better, it did help to facilitate forgiveness. They seem to have recognized it as a signal that the transgressor felt bad about what she had done and may have been implicitly promising not to do it again.‘
Saying sorry was important for the relationship, but there was something else that strengthened the relationship even more. When the children received a hand from the adult to repair the fallen tower, they felt better at the time of the accident and were more generous later.
According to Drell, actively trying to put things right can help the victim to feel better in a couple of ways. The first is the effect of undoing some of the harm by putting things right. The second effect is by showing the victim that the person who hurt them is sincere and genuinely wants to make things better between them.
When it comes to apologies, children might know it’s the right thing to do, but they might also be completely lost about why. When they see someone hurt it can difficult to understand how a little word can strip the pain and make things right.
Even though saying sorry might not fix the hurt or change how the person feels, it nurtures trust and connection later on. Encouraging an apology is an important way to nurture a vital quality in children – empathy.
Encouraging empathy and a heartfelt apology.
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Looking through someone else’s eyes.
Ask your little person how he or she thinks the person who has been hurt might be feeling. This will encourage them to take on another view of the situation, through eyes that are different to their own and probably, for the moment at least, a little sadder as well. Alternatively, ask how he or she might feel if the same thing happened to them.
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Explain that their words are powerful.
Let them feel the strength in being kind, empathic and emotionally responsible. Their words are powerful – they can hurt, they can help and they can heal. Explore with them how they can use their words in a powerful way that will be good for them and good for the people around them. ‘What do you think might happen if you say sorry? What do you think might happen if you don’t? Which one would you like to make happen?‘ Or, ‘What would you like to see happen now? What could you do to help that along?’
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Minimise shame.
Whatever happens, it’s important to minimise shame. In order to learn from a behaviour, children need to feel safe enough to own the behaviour. Shame gets in the way of this. Minimise shame by talking about what has happened in terms of what they have done, not who they are. Rather than, ‘You’re so naughty,’ try ‘When you jumped on her sandcastle …’
Another way to minimise shame is to normalise their imperfections – we all have them and it’s healthy and important for them to know this and to know that they are still the loveable people they were before they did what they did. ‘I know you didn’t mean what you did – you’re a great kid – but we all do things from time to time that make other people sad. When that happens, it’s important to do what we can to help make things better. Let’s talk about how you might be able to do that.’
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Explain why the apology is important.
The concept of an apology can be difficult to understand – there is nothing concrete about giving one and there is generally nothing tangible that changes when you receive one. Help them understand why it’s important. ‘Saying sorry probably won’t stop people hurting and it definitely won’t fix broken things, but that’s not what an apology is for. Saying sorry is to let the person know that you care, that you realise you made a mistake and that you will try really hard not to do it again. People don’t apologise because they’re naughty or bad, they apologise because they’re brave enough to admit when they have made a mistake and brave enough to try to make things better.’
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And for the tricky apologies – to the one who (they think) has it coming.
One of the most important things for children to realise is that apologising and doing the ‘right thing’ has everything to do with who they are and nothing to do with who the other person is or what they think he or she might deserve. ‘I know she keeps telling everyone that it’s a pretend cape and that you’re not really Batman, but that doesn’t make it okay for you to tell her that she’s cat poo. What would someone kind and brave and strong do right now?‘
Being a kid is hard work – there’s so much do and on top of that they have to get savvy with some hazy concepts. Fortunately, childhood comes with plenty of opportunities for them to explore, experiment with, and discover the best ways for them to be. Sometimes things will barrel along beautifully, and sometimes things will end in tears and an empty space where an apology needs to go. That’s exactly how it’s meant to be – the opportunities for them to discover their own magic will be right there in the middle of both.
[irp posts=”1247″ name=”Kind Kids are Cool Kids. Making sure your child isn’t the bully.”]
What about repeated apologies for the same infraction.
Sometimes it will take a few times to learn the lesson, and that’s okay. Depending on the age, it may be that the cognitive skills, empathy, or the ability to understand that not everyone feels the same and needs the same are not quite developed yet. It may also be an issue of self-control and being able to weigh up consequences. Again, it can take a while for the brain to be fully capable of this. The adult brain isn’t fully developed until age 24 – until then, it’s all about learning what works and what doesn’t.
This came at a perfect time for me. Especially the reminder about not shaming. One thing I would add is that by apologising it can help towards restoring the relationship.
Think perhaps Kristin needs to apologise 😉
HA! I thought the same thing.
Thank you for this article. I especially appreciate your explanation for why saying sorry is important, it is clear and concise and in language that I think will really work with my nearly 3 year old.
You’re very welcome Lindsay. I’m pleased it’s helpful for you.
Love the article!
It is an important message lesson for kids as well as for adults who haven’t yet mastered the concept.
Thank you.
To echo Shiri’s comment – I’m always cognizant of how impactful my behaviour is to my daughter. Sometimes I do well, sometimes I don’t but on the occasions where its my turn to apologize, I make sure it happens!
Really enjoyed reading this.
This is a very powerful message indeed and delicately worded. Thank you. The only thing I would add is the importance of us as adults modelling the behaviour too. Owning your own mistakes, being able to apologise to your child, help them fix where appropriate and/or talk about how you would try to act differently next time. parents also mess up and these are great opportunities for teaching children about humility, compassion and problem solving skills as well as model a ‘script’ for apologising beyond just saying ‘sorry’.
I read the article and like the key points I am struggling with apologies with my 5 yr old. I must mention it’s hard to feel like I read a credible article when words like minimize, realize,and apologizing were spelled with and s.
Kristin, spelling these words using ‘s’ instead of ‘z’ is the preferred way of spelling in many places outside the US. Though this is an international site, I am Australian. It’s how we spell those words here.
Love this, particularly for me about minimizing shame. I grew up with too much shaming and never really learned the lessons, just that I was a bad person. And that’s not what I want to teach my own son. Thanks – Eric
Thanks so much Eric. Shame is such a damaging thing isn’t it, and so enduring. It’s wonderful that your son will be free of this.
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karenyoung_heysigmund
Boundaries are about what WE do to preserve physical safety, relational safety, and values. They aren’t about punishment. They’re the consequences that make sense as a way to put everything right again and restore calm and safety.
When someone is in the midst of big feelings or big behaviour, they (as with all of us when we’re steamy) have limited capacity to lead the situation into a better place.
Because of this, rather than focusing on what we need them to do, shift the focus on what we can do to lead back to calm.
This might sound like:
The rule (what we want them to do): Phones go in the basket at 5pm.
The boundary (what we do when the rule is broken), with love and leadership: ‘I can see you’re having trouble letting go of your phone. That’s okay - I’m just going to sit beside you until you’re ready. Take your time. You’re not in trouble. I’ll just stay here and watch over your shoulder until you’re done.’
Or …
‘I can see this phones in the basket process is dragging out and chewing into our night when we start it at 5pm. If that keeps happening I’ll be starting this process at 4pm instead of 5pm.’
And if there’s a bit of spice in their response, part of being a reliable, sturdy leader is also being able to lead them through that. Even if on the inside you feel like you’re about to explode 🤯 (we’ve all been there), the posture is ‘I can handle this, and I can handle you.’ This might sound like,
‘Yep you’re probably going to have a bit to say about it. That’s okay - I don’t need you to agree with me. I know it’s annoying - and it’s happening.’
‘I won’t listen when you’re speaking to me like this. Take your time though. Get it out of you and then we can get on with the evening.’
Then, when the spicy has gone, that’s the time to talk about what’s happened. ‘You’re such a great kid. I know you know it’s not okay to talk to me like that. How are we going to put this right? Let’s yet 5pm again tomorrow and see how we go. If it causes trouble we’ll start earlier. I actually think we’ll be okay though.’♥️
Nov 10
karenyoung_heysigmund
So ready to get started with ‘Hey Little Warrior’ in Melbourne. This is my fourth time this year presenting this workshop in Melbourne and we sell out every time.
So what do we do here?! We dive into how to support young children with anxiety. It’s my favourite thing to talk about. I love it. Even more than whether or not I want dessert. We talk about new ways to work with anxiety in littles so they can feel braver and bigger in the presence of it. This workshop is loaded with practical strategies. I love presenting this workshop.
(And yes - always yes to dessert. As if I would ever skip the most important meal of the day. Pffftt.)
@compass_australia
Oct 27
karenyoung_heysigmund
They’re often called sensory preferences, but they’re sensory needs.
In our adult worlds we can move our bodies and ourselves to seek regulation. If we don’t like noise we’re less likely to be DJs for example. If we don’t love heights we’re less likely to be pilots or skydivers. If we feel overwhelmed, we can step outside, go into an office, go to the bathroom, or pop on headphones for a break. If we need to move, we can stand, walk to get a tea. At school, this is so much harder.
When bodies don’t feel safe, there will be anxiety. This will potentially drive fight (anger, tantrums), flight (avoidance, running away, movement), or shutdown (in quiet distress and can’t learn).
These are physiological issues NOT behavioural ones.
Whenever we can, we need to support physiological safety by accommodating sensory needs AND support brave behaviour. What’s tricky is disentangling anxiety driven by unmet sensory needs, from anxiety driven by brave behaviour.
The way through is to support their physiological needs, then move them towards brave behaviour.
Schools want to support this. They want all kids to be happy and the best they can be, but there will be a limit on their capacity to support this - not because they don’t want to, but because of a scarcity of resources.
There will often be many children with different physiological needs. Outside school there is nowhere else that has to accommodate so many individual needs, because as adults we won’t be drawn to environments that don’t feel okay. In contrast, school requires all kids to attend and stay regulated in the one environment.
For now, we don’t have a lot of options. Yes there are schools outside mainstream, and yes there is home school, but these options aren’t available to everyone.
So, until mainstream schools are supported with the resources (staff, spaces, small classes, less demand on curriculum … and the list goes on), what can we do?
- Help school with specific ways to support your child’s physiology while being mindful that teachers are also attending to the needs of 25+ other nervous systems. But be specific.
- Limit the list. Make this a ‘bare minimum needs’ list, not a ‘preferences’ one.♥️
Oct 20
karenyoung_heysigmund
Brave often doesn’t feel like ‘brave’. Most often, it feels like anxiety. If there is something brave, important, new, hard, there will always be anxiety right behind it. It’s the feeling of anxiety that makes it something brave - and brave is different for everyone.♥️
#anxietyawareness #childanxiety #anxietysupport #anxietyinkids #parent #positiveparenting
Oct 18
karenyoung_heysigmund
Recently I chatted with Sharon from the ADHD Families Podcast. I loved this chat. We took a dive into anxiety and ADHD, including anxiety at school and some strategies for schools and parents to support kiddos with anxiety and ADHD. Listen to the full episode
here https://www.thefunctionalfamily.com/podcasts/adhd-families-podcast
thefunctionalfamily
Oct 16
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